Offers and services
For our partners
A repair shop plays an important role in protecting the reputation of your product. So choose Agramservis as your partner and rely on our expertise and experience. In addition to quality repairs of smartphones, tablets and broadband equipment, we provide excellent customer support.
Fast repairs of faulty units – within 24 hours to 5 days
• Out-of-warranty repairs at affordable prices for customers
• Call center for technical support
For operators
Elevate the level of your services through an integrated solution for the end-to-end repair service and customer support. We know how to organize collaboration with multiple repair service partners of different support quality and non-standard cost breakdowns. Agramservis consolidates customer support activities through a connected and open platform. Together, we determine achievable goals for all repair service partners and standardize reporting and communication methods to increase customer satisfaction.
• Standardized and efficient post-sales repair services across multiple countries and entities
• Standardized repair service processes for all manufacturers in the sales offer
• Ability to create the post-sales process from start to finish
• Call center for technical support
• Reverse logistics
• Repair services
• KPI analysis, reports, and corrective actions
• Warranty extension and product insurance programs
• Warranty level of repair service performance with multiple partners
For retail chains
Our solutions allow for the rapid implementation of a consistent customer support system in retail chains, regardless of their size. The level of available support is tailored to their needs, allowing us to provide either comprehensive support or solutions for specific challenges. Our platform offers complete CRM system and dynamic process management, which saves time and ultimately increases customer satisfaction.
• Standardized and efficient post-sales repair services across multiple countries and entities
• Standardized repair service processes for all manufacturers in the sales offer
• Call center for technical support
• Repair services
• KPI analysis, reports, and corrective actions
• Warranty extension and product insurance programs
• Warranty level of repair service performance with multiple partners
• CRM development
• Post-sales process management
• Web-shop solutions
For insurance companies
A repair shop plays an important role in protecting the reputation of your product. So choose Agramservis as your partner and rely on our expertise and experience. In addition to quality repairs of smartphones, tablets and broadband equipment, we provide excellent customer support.
Fast repairs of faulty units – within 24 hours to 5 days
• Out-of-warranty repairs at affordable prices for customers
• Call center for technical support
Sales
We don’t follow trends. We create them.
The mobile device market is fluid and dynamic, requiring manufacturers, operators and retailers to constantly keep pace with changes and technological innovations. Thanks to our status as a trusted partner as well as our expertise and experience, Agramservis is always one step ahead.
Together with our partners, we help domestic telecommunication operators to expand their sales channels and turn their logistical challenges into opportunities for business success.
Agramservis offers last-mile distribution of well-known brands and provides solutions that are fast, efficient, and easy to implement.
It is becoming increasingly difficult to predict frequency of device returns associated with warranty obligations, and distribution costs often account for a significant portion of total logistics costs. Therefore, at Agramservis, we continuously develop improvements essential for establishing an efficient supply channel. We support large companies in the optimization of the entire reverse logistics process.
